Return Policy

Return Policy

What if you decide you don't like it? 

Just give us a call for a return authorization.  

As long as the product is:

-unused and in new condition
-not a custom order
-returned with its original packaging materials, e.g., vendor tags, warranties, etc.

you can return the item -at your expense- up to two weeks after you received it, and we will credit you for the amount of purchase less our cost to originally ship the item to you as long as the product is received by us in new condition.

Email first for an authorization number - and then just send it back to us at your expense to iGolfstore.com, 622 State Street, Garland, TX 75040. 

Insurance
Please insure the shipment for your own protection. If the shipment is damaged in transit, we cannot accept it as a return, and you will need to seek reimbursement from the shipper, e.g., UPS or USPS.

Authorization Number Missing
If you send us a return without an authorization number, an additional $10.00 will be charged, not to exceed the amount of purchase.  

Missing Packing Materials
If the product is received without the original packaging materials, e.g., vendor tags, even though it is in new and unused condition,  the greater of an additional $10 restocking fee or 15% of the amount of purchase will also apply.

New Adjusted Order Less than $75

If you were not charged shipping on your original order because it was over $75, and you return merchandise that adjusts your order to less than $75, the adjustment will include $5.00 for shipping.

Late Returns
You have two weeks from the receipt of the order, to return the product - that is, to give to UPS, USPS or Fed EX for shipment. When an order is shipped after that time, the greater of an additional $10 restocking fee or 15% of the amount of purchase will also apply.

*Custom orders are includes all special orders such as lie changes, 1/2" length orders and other nonstandard specifications, embroidered golf bags, and similar products.

Defective Merchandise

If you receive defective merchandise, let us know within 5 business days.  You can then exchange the item or return it and you will be credited for the full amount of purchase.  Return shipping will be arranged by either the supplier or ourselves.  If you ship back to us at your own expense, we will credit you for shipping costs to not exceed 20% of the cost to ship it to you.

 

 

 

 

 

 

 


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